Covid-19

Your Safety Is Our Priority

We have put measures in place for the safety of our clients

The comfort and safety of clients is, and always will be our priority. Following the U.K guidelines, we have put extra safety measures in place to ensure that appointments, fittings and handovers are safe for you and your loved ones.

Prior to Appointments

  • To help avoid appointments over running, we will speak to clients at length to understand the requirements. We will use this information to gather all the relevant fabrics together and style ideas that we have. These fabrics will then be steamed prior to our appointment.

  • All the names and contact details will be gathered should we require it for track & trace.

Appointments At One Of Our Showrooms

  • We operate on an Appointment Only basis.
  • We ask that you arrive on time to avoid contact with other clients.
  • Hand washing facilities will be provided.
  • Communal areas, showrooms and touch points will be cleaned prior to and after each appointment.
  • Appointments are recommended to a client and a tailor only. We will allow, on prior agreement allow a maximum of 2 members of the same household to attend so long as neither are showing symptoms, and not isolating.
  • We will, if preferred, wear masks throughout appointment.
  • We can, if required supply masks to clients.
  • We will have hand sanitizer available throughout our appointment and expect use prior and post appointment.
  • We will observe a safe distance, which is currently stated as 1+ metre from clients.
  • Measuring will take place from the side or rear to avoid and face to face contact with clients.
  • Payments will be made using contactless technology.

Appointments At Your Home Or Work

  • We operate on an Appointment Only basis.
  • We will visit you at home or work to avoid any unnecessary contact provided everyone is well, not showing symptoms and not isolating.
  • Appointments are recommended to a client and a tailor only. We will allow, on prior agreement allow a maximum of 2 members of the same household to attend so long as neither are showing symptoms, and not isolating.
  • We will, if preferred, wear masks throughout appointment.
  • We can, if required supply masks to clients.
  • We will have hand sanitizer available throughout our appointment and expect use prior and post appointment.
  • We will observe a safe distance, which is currently stated as 1+ metre from clients.
  • Measuring will take place from the side or rear to avoid and face to face contact with clients.
  • Payments will be made using contactless technology.

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